Terms & Conditions | Viva Expert

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1. About these Terms

These Terms & Conditions ("Terms") govern your use of this website and any services requested from Viva Expert ("we", "us", "our"). By accessing our website or contacting us through forms or email, you agree to these Terms.

2. Use of the Website

You agree to use this website lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to the website, our systems, or our data.

3. Services & Quotes

Any information on this website is for general presentation purposes. A service relationship begins only after we confirm scope, timelines, and pricing in writing (proposal/offer/contract).

Quotes may depend on requirements, integrations, content, and complexity.
Project timelines may change based on feedback cycles and client-provided materials.
We may refuse requests that are illegal, abusive, or technically unsafe.

4. Client Responsibilities

To deliver services efficiently, you agree to:

Provide accurate information and materials required for the project.
Respond to feedback requests in a reasonable timeframe.
Ensure you have rights to any content you provide (texts, images, logos, brand assets).

5. Intellectual Property

All website content (texts, graphics, layout, branding) is owned by Viva Expert or used with permission, unless stated otherwise. You may not copy, distribute, or reuse it without written permission.

For delivered project work, ownership and licensing terms are defined in the signed offer/contract (for example: source code, designs, paid assets, and third-party licenses).

6. Third-Party Tools & Integrations

Projects may include third-party services (hosting, analytics, payment processors, courier APIs, CRM platforms, plugins). Their availability and behavior are controlled by their providers, and their own terms apply.

7. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential damages (loss of profit, loss of data, business interruption) arising from website use or service delivery. We do our best to deliver stable, secure solutions, but no online system can guarantee zero downtime or zero risk.

8. Warranty Disclaimer

This website is provided "as is" and "as available". We do not guarantee that the website will always be error-free, uninterrupted, or compatible with all devices and browsers.

9. Termination

We may limit or stop access to this website if we believe there is misuse or unlawful activity. Any active service agreement will follow the termination clauses in the signed contract.

10. Privacy

Personal data is handled according to our Privacy Policy. By using this website, you also acknowledge our privacy practices.

11. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Viva Expert operates, unless the contract specifies otherwise.

12. Contact

For questions about these Terms, please contact us via the Contact page on this website.

13. Changes to these Terms

We may update these Terms from time to time. Any changes will be posted here with an updated date.